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IF YOU HAVE A FEVER, COUGH OR SHORTNESS OF BREATH (even if you have NOT travelled or have been in contact with someone who has) PLEASE DO NOT ENTER THE PRACTICE AND CALL US ON 01275 832 285 FOR TELEPHONE ADVICE FROM A CLINICIAN.


Our Doctors and Nurse Practitioners provide an emergency telephone advice line, so if you are looking for emergency advice only, please call the surgery between 2pm-4.30pm and leave your details and a brief summary of the problem. A clinician will return your call within 24 working hours. Please provide a telephone number where we can reach you between 9am and 6pm.


Repeat Prescriptions

If you take medication on a long term basis, you can request a repeat prescription by using following options

Online Access -To use the online system you will need to register using a print-out supplied at the surgery. Simply come into the surgery and request a 'Patient Access PIN' at reception. For security reasons we require ID to confirm your identity (e.g. Passport/Driver's Licence/Utility bill). The service is only available to those aged 16+.

Repeat prescription slip - There is a black box in our lobby

Alternatively, you can email us at 

We do not accept telephone requests for repeat prescriptions due to the possibility of confusion and mistakes.  


You will assist us greatly by requesting your repeat prescription at least one week before your medication runs out. Your prescription will be available for you to pick up after 3 working days.

You can also ask for it to be collected from a local pharmacy. Our local pharmacists can also arrange to deliver your tablets to your home. Please put prescription slips in the box in the lobby area.

Alternatively, you can post the right hand side of your prescription slip to us. Please enclose a SAE to enable us to reply. We cannot accept requests over the telephone for safety reasons.

Some local chemists have a collection and delivery service.

Medication Reviews

Patients on repeat medication will be asked to see a practice pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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